Shoppers can call the store from your theme. The call is free for them.

For ecommerce stores

Call the customer from the order.

Name, order, and phone in one place. Customers see your store number. What you say on the phone stays on the order.

Install on the Shopify App Store

Installation starts in the Shopify App Store. You approve the app there, then choose a plan. Shopify bills the plan.

In Shopify admin, and on the call. The note stays on the order.

Store number Customers see your line.

The order It is open while you talk.

The note The next shift can read it.

On your theme

Let shoppers call the store.

A delivery problem should not start with a hunt for your number. Add a Call us button to the theme. They reach the store line. Your team answers in the admin, with the customer matched.

  • A button in the footer, or a floating button.
  • A signed-in customer is saved on their record.

The note, today’s calls, and the rest

Hover or tap to press Call us.

Simple plans for store phone support.

New stores start on Starter. Growth and Business are there when the line gets busier. Prices are per month.

Growth

A busier phone line

$49 / month

  • 500 voice minutes
  • 1,000 calls
  • 5 people
  • 2 store numbers
  • Call recording

Business

A larger support team

$99 / month

  • 2,000 voice minutes
  • 5,000 calls
  • 25 people
  • 10 store numbers
  • Call recording

Compare plans. Included minutes and calls cover a billing period. Minutes are how a call is counted.

Stop asking them to repeat the order.

The customer is already on screen.

Install on the Shopify App Store